Shipping Information

At StreetFox Studio, we are committed to delivering your orders quickly, safely, and reliably. Below is an overview of our shipping process and policies:

📦 Processing Time

  • All orders are processed within 1–3 business days (excluding weekends and public holidays).

  • Orders placed after 3:00 PM CST will be processed the next business day.

🚚 Shipping Methods & Estimated Delivery Times

Shipping Method Estimated Delivery Time Cost
Standard Shipping (China Mainland) 3–7 business days Free on orders over ¥99, otherwise ¥10
Express Shipping 1–3 business days ¥25
International Shipping 7–21 business days Varies by location

Please note: Delivery times are approximate and may be affected by factors such as weather, customs clearance, or courier delays.

🌍 Shipping Regions

We currently ship to:

  • China Mainland (domestic shipping)

  • Selected international countries including the US, UK, Australia, and parts of Southeast Asia.
    Please contact us in advance for international delivery details and custom orders.

🔍 Order Tracking

Once your order has been shipped, a confirmation email with a tracking number will be sent. You can track your shipment at any time using the provided link.

🧾 Customs, Duties & Taxes (International Orders)

Customs duties, import taxes, and other charges for international shipments are the responsibility of the buyer. These fees are not included in the item price or shipping cost.

❗ Shipping Restrictions

  • We do not deliver to P.O. Boxes or military addresses (APO/FPO) at this time.

  • Hazardous or oversized items may have limited shipping options.

📞 Contact Us

For any questions about your shipment, feel free to reach out:

Company Name: StreetFox Studio
Email: support@streetfoxstudio.com
Phone: +86 731 8888 1234
Business Hours: Monday – Friday, 9:00 AM – 6:00 PM (CST)
Address: 20/F, Tower C, Kineer International, Changsha, Hunan, China